Who is Bankston? How long has Bankston operated?
Bankston Architectural create architectural hardware for the design conscious consumer. Bankston are driven by a passion for high-quality products and unique design. Bankston has been servicing the design-conscious and A&D communities since 2018, however the business is founded on nearly 40 years of experience in the industry.
Do you have instructions/templates?
For instructions and templates please contact Bankston customer service, you can find their details on our contact page.

Purchasing Information

How can I purchase Bankston products?
As a wholesaler, Bankston relies on a curated network of retailers to supply products to both the general public and trade. In this regard, ‘trade’ is considered to include the following categories: interior designers, architects, builders, construction companies, kitchen manufacturers and similar professions. Please refer to the Contact page of the website for availability and pricing of goods from retailers.
Who are your distributors in Australia?
Bankston is distributed nationwide in a curated selection of Australia’s best architectural hardware specialists. Find your nearest retailer today on the Contact page.
Who are your distributors in New Zealand?
Bankston is distributed nationwide in a curated selection of New Zealand’s best architectural hardware specialists. Find your nearest retailer today on the Contact page.
How long will my products take?
Bankston takes pride in strong customer service standards and support, and are committed to providing you the best product as efficiently as possible. Once an order is received from your chosen retailer, it is generally picked and shipped within 1-2 working days. In the event that there are any unavoidable delays to your order, or products need to be back ordered, a member of Bankston’s friendly customer service staff will be in touch to discuss alternatives and options.
What warranty does Bankston offer?
Warranty terms differ from product to product, find more information here in the resources section.

Products & Care: Bronze & Aluminium (Casts Collection)

Honouring individuality
The sandcasting technique used in the manufacture of the Casts range is a venerated artisanal process. This process is embodied in the surface pitting and pour ripples found on each piece. No Casts piece will be the same, with the unique surface texture serving as a physical timestamp of the fabrication itself.
Finish permutation
The raw materials selected for Casts will also undergo an evolution in their surface character. While these products will arrive with a vivid finish; exposure to time, touch, and environment will ensure they develop their own distinctive patina. The pieces are supplied with a thin wax coating which protects the original appearance. The natural breakdown of this protective wax will accelerate changes in tonality and patination. Finish variation is to be expected.
Caring for Bronze
Bronze products will patina, particularly at points of contact, and can include a variety tonal changes. Bronze will also naturally darken and may develop verdigris depending on its environment. If there is a desire to restore the product to its original appearance, a light application of metal polish, followed by a beeswax protectant will achieve this.
Caring for Patinated Bronze
This chemically-aged finish will wear over time to expose the bronze underneath. This finish will feature lighter areas at points of contact where the bronze has been rubbed back to a golden tone. Water and chemical-based cleaners, soaps or abrasive materials will damage the finish and should not be used. We recommend cleaning with a soft lint-free cloth, followed by a beeswax protectant. As the finish is unlacquered, regular application of the wax will be necessary to maintain the original chemically patinated finish.
Caring for Aluminium
These products can be restored to their original appearance with a light application of metal polish, followed by a beeswax protectant. Consider a silver toned polish to enhance lustre.

Products & Care: Brass (Super Collection)

What is Bankston hardware made of?
All Bankston + Sans-Arc Super Collection products are made from high-quality, solid forged brass.
Will my products rust?
No, Bankston products will not rust. Brass is an alloy made up of copper, zinc, and other elements. As it does not contain iron, it does not rust. While brass does not rust, it will over time (depending on the finish) begin to patina and develop unique depths of colour. Please refer to the Finishes page to discover Bankston’s full range of finishes and their durability.
What are Bankston's unique finishes?
Bankston’s range includes unique, hand crafted finishes, which may vary from product-to-product due to the artisanal processes involved in creating them. The patina of these finishes will change with use over the life of the product, thereby adding character to the item. Other plated and powder coated finishes should maintain their original appearance.
Can there be variances across finishes?
Bankston utilises various methods to create a range of distinct finishes. Some of these finishes are processed individually by hand, creating something truly unique and special. While Bankston’s platers strive to provide consistency, variations are to be expected due to the complexity of the hand-aging process involved in producing these unique finishes.
How do I look after my Bankston hardware?
Regular cleaning with a soft damp cloth will help maintain the integrity of the finish; the product should be dried with a soft dry cloth immediately after cleaning. To maintain the appearance of lacquered products, the protective coating needs to remain intact, to do so keep the product dry and do not let your product come into contact with paint thinners or masking tape, as these may compromise the finish. Never use solvents, scourers or abrasive cleaning products on Bankston hardware.
Caring for finishes
Bankston products are made using the highest quality materials and leading-edge manufacturing and finishing techniques. Bankston’s range includes unique, hand crafted finishes, which may vary from product-to-product due to the artisanal processes involved in creating them. The patina of these finishes will change with use over the life of the product, thereby adding character to the item. Other plated and powder coated finishes should maintain their original appearance.
Cleaning your products
All products should be regularly and gently cleaned with soft, damp cloth and should be dried with a soft dry cloth immediately after. Your Bankston product has been designed and made to last you many years – use it, love it and care for it well.
How accurate are the sizes in the catalogue and on website?
Bankston strives to provide you with correct and consistent products and product information. Our manufacturing techniques produce a highly-accurate product.
Are Bankston handles fire rated?
Bankston Super Collection door furniture and pull handles are fire rated to 2 hours, successfully meeting the requirements of Australian Standard 1530.4:2014 on E-core doors.
Are any Bankston products load rated?
At this stage, no Bankston products are load rated.

Installation & Product Capabilities

Why do my screws keep snapping?
Bankston supply brass screws as standard with all door furniture to best match the finish of your brass product. Spare stainless steel screws can be provided. Though stronger, they may not perfectly match the finish of your brass-based product. It is recommended to pre-drill pilot holes and hand tighten screws to avoid snapping.
Does Bankston door furniture come with a lock or latch?
Bankston door furniture is purchased individually.
What comes with your door furniture?
All Bankston door furniture is provided with spindles and matching screws included.
What else do I need?
Your door type and application will determine the latches, locks, hinges, bolts and other accompaniments needed. Find a range of useful guides on the Resources page.
Are screws supplied with all Bankston products?
Yes, in fact 1 extra screw is supplied with all products.

Casts FAQs

How is the material treated? 

Bronze
Bronze is a raw material, and a layer of beeswax is applied in the final stages of production to slow the process of patination. This coating will wear off over time – the speed of which will be determined by environment and use.
Aluminium
Aluminium is a raw material, and a layer of beeswax is applied in the final stages of production. This coating will wear off over time – the speed of which will be determined by environment and use.
Patinated Bronze
Patinated Bronze

General

Will Aluminium patina like the Bronze products?
Aluminium will not patina in the way Bronze will and is unlikely to develop a verdigris. When Aluminium is exposed to the air, it forms a protective layer through a process known as anodization. This means there will be less change to its tone over time, and it will not deepen like the Bronze.
Do the products come with colour matched screws and visible fixings?
Any visible screws or visible fixings supplied with the products are made from brass and will match the material finish selected. We recommend always pre-drilling prior to installing our products.
Can the Pulls be fixed back-to-back?
Pull 01 and Pull 02 can be affixed back-to-back.
Can a privacy turn be installed with Pull 03?
The Casts Snib can be installed for a privacy option with Pull 03 on a standard sliding door, however it cannot be installed on a cavity sliding door, as the Snib has a projection of 30mm.

How durable are the materials? 

Bronze and Patinated Bronze
Bronze materials will oxidise when exposed to air, developing a patina. A Verdigris on bronze is a sign of aging. r. This outer layer protects the inner layers of the bronze object from deteriorating, retaining its strength.
Aluminium
Aluminium doesn’t rust or degrade and is highly durable.

What are the suggested finish matches for latches/locks and hinges?

Bronze
If looking for matching accessories, sourcing an aged bronze would be our recommendation
Patinated Bronze
If looking for matching accessories, sourcing an aged bronze would be our recommendation
Aluminium
Satin Chrome

Warranty

What is the warranty for the Casts range? 
The warranty for the Edition Office casts collection is the same as our existing standard warranty. Please see the ‘Warranty & Returns’ section below for more information.

Warranty

File Name

Type

Size

Australian Door Furniture Warranty

PDF

233 KB

New Zealand Door Furniture Warranty

PDF

253 KB

Door Levers & Knobs

Door Pulls

Cabinetware

Privacy Turns

Accessories

Bankston + Sans-Arc

Bankston + Edition Office

Lookbook, Guides and FAQs

Virtual Showroom

Resources

Brochures & Flyers

Installation Guides - Casts Collection

Installation Guides - Super Collection

General FAQs

General

Purchasing Information

Products & Care: Bronze & Aluminium (Casts Collection)

Products & Care: Brass (Super Collection)

Installation & Product Capabilities

Casts FAQs

How is the material treated?

General

How durable are the materials?

What are the suggested finish matches for latches/locks and hinges?

Warranty

Warranty

Resources

General

Purchasing Information

Products & Care: Bronze & Aluminium (Casts Collection)

Products & Care: Brass (Super Collection)

Installation & Product Capabilities

How is the material treated?

General

How durable are the materials?

What are the suggested finish matches for latches/locks and hinges?

Warranty

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How is the material treated? 

How durable are the materials? 

It looks like you're in the US,
welcome to Bankston Architectural.